Building Relationships start when we allow our prospective clients to feel good about themselves and the decisions they have made.  Continuing a relationship starts when they know that we truly care about their lives and feelings. It is our hope at www.salesxcellence.com, that we can help you develop the most important selling skill of all.  The skill we speak of is referred to as the skill of BUILDING RELATIONSHIPS.  

Selling Solutions

A relationship begins the very first moment we meet someone.  The way we look, walk, act and talk are all important factors as to how people relate to us. Interaction is based on impression. Doesn't it seem true that many people react differently to different people?  The same receptionist greets one person in a warm and open fashion and moments later refuses another one access to the decision maker.  The receptionist bases that decision on factors of perception.  The may have seen some level of professionalism in one over the other or felt like one person cared about her more than the other. Regardless, there a certain fundamental things we can do to improve our chances for a positive first impression.

IMPROVING OUR CHANCES
Listed below, you will find a few ideas about improving first impressions.

1).  Smile....
This warms up the whole room. Nothing affects people like a friendly smile. Have you ever practiced smiling?  Stood in front of the mirror and shown the pearly whites?  If not, then you should.

2).  Be interested...
Focus your attention on the person in front of you and ask questions about them and their lives.  Don't try to be so interesting.  Everyone else is trying so hard to be interesting that you can really impress them by being interested.

3).  Talk about the person you're talking to...
Keep the conversation on the topic at hand, them.  Ask questions, lean forward and really listen.  Nothing sounds better than the sound of someone listening.  If you want to impress someone then let them impress you. We also find that people tend to like people who like them.  Treat people as if they are great people and they will become great people.

4).  Smile...
This is still important.  People react very well to smiles.  It's a fact.

5).  Dress very professionally...
But, not arrogantly.  Iron your clothes, cut your hair and act like a professional.  Don't worry about having a flashy watch or £500 suit.  If you are representing a product and the service that stands behind it, you need to be an extension of how you would like your product to be perceived.                 .